Cleaning Services in Highland Falls

Yes. Most Manhattan and Brooklyn co-op and condo boards require a certificate of insurance naming the building and managing agent before a vendor is allowed upstairs. Send us the building's requirements when you book and we forward the certificate to the managing agent, usually within one business day.

No stair surcharge. Tell us the floor when booking so the crew brings a lighter kit — that matters most for carpet extraction and pressure-washing gear, which we may schedule differently in a fourth-floor walk-up.

In dense areas the crew uses public transport or metered parking and factors alternate-side rules into the arrival window. If you have a driveway, a garage bay or a loading dock — common on Staten Island, in Nassau and across Westchester — mention it and we can usually start sooner.

For most doorman and full-service buildings, yes. Reserve the service elevator for the arrival hour and add the cleaner to the visitor list. Buildings that only permit vendor access on weekdays between 9am and 4pm are common, so book those slots early.

Road salt, slush and grit get tracked into entryways and hallways from November through March, and steam radiators bake dust onto walls and window sills. Most winter bookings add entry mats, hallway floors and radiator surrounds; spring bookings focus on windows and screens.

It is not required and it is never added to your total. Many New York clients tip 10–20% for a deep clean or a move-out, or leave a flat amount per cleaner. Cash on the day goes directly to the crew.

Yes, where a crew is free. Airbnb and short-let turnovers start from $90 and cover linens, bed making, bathroom reset and a guest-ready presentation. Give us the checkout and check-in times and we schedule inside that window.

Today we cover the five boroughs, Nassau County, western Suffolk and Westchester County. Other counties are listed as coming soon — we would rather say so than take a booking we cannot staff.